Privacy Policy

Your trust matters to us.

At Kabuki Matcha, we value the trust you place in us and are committed to protecting your personal information.
 This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

To serve you better and ensure a seamless shopping experience, we may collect the following types of information:

Personal Information:
 Name, email address, phone number, shipping address, and any details you share while creating an account or placing an order.

Payment Information:
 Details such as debit/credit card numbers or UPI IDs are used only to process your payment. We do not store any payment information once the transaction is complete.

Website Usage Data:
 Information like your IP address, device type, browser details, and browsing patterns helps us improve website performance and user experience.

Cookies and Tracking:
 We use cookies and similar technologies to personalize your experience and improve site functionality. You can disable cookies in your browser settings, though some features may not work as intended.

2. How We Use Your Information

We use the information we collect only for legitimate business purposes, including:

  • Order Fulfillment: Processing and delivering your order, providing shipping updates, and managing returns or replacements.

  • Customer Support: Responding to queries and resolving issues efficiently.

  • Marketing (Optional): Sending product updates, newsletters, or exclusive offers — only if you choose to receive them.

  • Personalization: Tailoring your shopping experience and product recommendations.

  • Legal & Security: Complying with applicable laws, preventing fraud, and maintaining website security.

3. Data Sharing and Disclosure

We respect your privacy — your information is never sold or traded.
 However, we may share limited information with:

  • Service Providers: Third-party partners that help us with secure payment processing, logistics, and marketing. These providers follow strict confidentiality and data protection practices.

  • Legal Authorities: If required by law, we may disclose information to comply with legal or regulatory obligations.

4. Data Security

Your privacy and security are our top priority.
 We use SSL (Secure Socket Layer) encryption to protect your data during transmission and maintain secure systems to prevent unauthorized access or misuse.

While we take every precaution to keep your data safe, no digital platform is 100% secure. We encourage you to take standard precautions when sharing information online.

5. Your Rights

In accordance with Indian data protection laws, you have the following rights:

  • Access and Correction: Request access to your personal data or corrections to inaccurate information.

  • Data Deletion: Request deletion of your personal data, where legally permitted.

  • Opt-out of Marketing: Unsubscribe from marketing communications anytime by clicking the unsubscribe link in our emails or contacting us directly.

6. Third-Party Links

Our website may include links to third-party sites for your convenience.
 Kabuki Matcha is not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before sharing any personal information.

7. Policy Updates

We may occasionally update this Privacy Policy to reflect changes in our operations, technology, or legal requirements.
 All updates will be posted on this page along with the revised effective date.

8. Contact Us

If you have any questions, feedback, or concerns about this Privacy Policy or how we handle your information, please contact us at:

📧 info@kabukimatcha.in

We’ll be happy to assist you.